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At Tragle Software Private Limited, we prioritize customer satisfaction and transparency in our business practices. Here is our policy regarding refunds and cancellations:
A refund request will be processed according to the terms and conditions of the product or service. In certain circumstances, customers may be entitled to a refund if the product/service fails to meet specified criteria.
After making a purchase, customers are entitled to cancel the order within a specified period. There will be a clear indication of the cancellation window and any associated fees at the time of purchase. After this period, cancellations are subject to the terms outlined in our service agreements.
Customers can request refunds or cancellations by contacting our customer support team at support@traglesoftware.com. Please provide relevant details, such as the order number and reasons for the request, to expedite the process.
For each product or service, there may be specific eligibility criteria for refunds or cancellations. We encourage customers to read the terms and conditions associated with their purchase to understand the eligibility requirements.
Refund processing times may vary based on the payment method and banking institutions. We strive to process refunds promptly once eligibility is confirmed.
Tragle Software Private Limited reserves the right to update, modify, or revise this refund and cancellation policy at any time. Customers will be notified of any changes through our website or direct communication.
For further assistance or inquiries, please reach out to our customer support team at support@traglesoftware.com, your satisfaction is our priority, and we are committed to providing fair and transparent solutions. transparent solutions.
